All orders ship within 3 to 5 business days. In some cases the items will be shipped faster and within 1 to 2 business days. All items are fulfilled from different warehouses throughout the country and once shipped reach you usually within 1 to 3 business days. Tracking is always included. You will be notified through a separate email once the item is shipped with tracking.
Because our backdrops are larger sizes, shipping costs can be quite high. Therefore currently we only offer shipping in the USA. We do offer special shipping through UPS Standard to Canada, but this will need to be done through contacting us first to set that up for you. We understand this can be frustrating as a customer, but we aim to keep our prices as affordable as possible, so we have to have these policies in place.
No PO Boxes:
Due to the size of these items we do not ship to PO Boxes. The costs in some cases are too high to do so. We can arrange this, but delays and extra costs would be involved.
Please reach out to us @ email@example.com. Please include the following in your email:
- Your full name
- Contact information
- Order number
How is your item shipped?
- Fed Ex
- Amazon Services
In some cases delays can occur. High volume holiday sales, pandemics, storms, or stock issues can cause this. If any delay occurs we will reach out to you as quickly as possible to notify you.
For more information contact us @ firstname.lastname@example.org